Shipping policy

At Rivette, we are committed to delivering your denim essentials quickly, securely, and reliably. Please review our shipping policy below:

Shipping Locations

We currently ship across India. International shipping is not available at this time.

Shipping Time-frames

Order Processing: 1–2 business days
Delivery Time:

  • Metro Cities: 5-7 business days
  • Tier 2 & 3 Cities: Up to 10 business days

Note: Orders placed on weekends or holidays will be processed the next working day.

Shipping Charges

Standard Shipping (Prepaid Orders): ₹100 shipping fee for orders below ₹4,999.

Order Tracking

Once your order is dispatched, you will receive an email and/or SMS with a tracking number and a link to monitor your shipment.

Delivery Partners

We work with trusted logistics partners such as Delhivery, Bluedart, Xpressbees, and India Post to ensure fast and safe delivery.

Delays & Issues

While we strive to meet our delivery timelines, occasional delays may occur due to:

  • Weather disruptions
  • Supply chain congestion
  • Remote area access

If your order is delayed, please reach out to our support team at support@rivette.in

Address Accuracy

Please ensure your shipping details are accurate. We are not responsible for:

  • Undelivered packages due to incorrect addresses
  • Additional charges for re-delivery attempts

Missing or Damaged Orders

If your order arrives damaged or doesn’t arrive at all, contact us within 72 hours of delivery attempt with your order ID and photos (if applicable).

Contact Us

Have questions? We’re here to help.
📧 Email: support@rivette.in
📍 Hours: Monday to Saturday, 10 AM – 6 PM