Shipping policy
At Rivette, we are committed to delivering your denim essentials quickly, securely, and reliably. Please review our shipping policy below:
Shipping Locations
We currently ship across India. International shipping is not available at this time.
Shipping Time-frames
Order Processing: 1–2 business days
Delivery Time:
- Metro Cities: 5-7 business days
- Tier 2 & 3 Cities: Up to 10 business days
Note: Orders placed on weekends or holidays will be processed the next working day.
Shipping Charges
Standard Shipping (Prepaid Orders): ₹100 shipping fee for orders below ₹4,999.
Order Tracking
Once your order is dispatched, you will receive an email and/or SMS with a tracking number and a link to monitor your shipment.
Delivery Partners
We work with trusted logistics partners such as Delhivery, Bluedart, Xpressbees, and India Post to ensure fast and safe delivery.
Delays & Issues
While we strive to meet our delivery timelines, occasional delays may occur due to:
- Weather disruptions
- Supply chain congestion
- Remote area access
If your order is delayed, please reach out to our support team at support@rivette.in
Address Accuracy
Please ensure your shipping details are accurate. We are not responsible for:
- Undelivered packages due to incorrect addresses
- Additional charges for re-delivery attempts
Missing or Damaged Orders
If your order arrives damaged or doesn’t arrive at all, contact us within 72 hours of delivery attempt with your order ID and photos (if applicable).
Contact Us
Have questions? We’re here to help.
📧 Email: support@rivette.in
📍 Hours: Monday to Saturday, 10 AM – 6 PM