Refund policy

At Rivette, we want you to love your denim. If you're not satisfied with your purchase, we’re here to help.

Returns & Exchanges

You have 3 business days from the delivery date to exchange your item(s). We only accept exchange for damaged items, incorrect items or size changes. No return/refunds.

Please email us at support@rivette.in within 3 business days of delivery with:

• Your order number;
• A photo of the item;
• A brief description of the issue.

Items must be:

• Unworn and unwashed;
• With original tags attached;
• In resellable condition.

To start a exchange:

• To request an exchange, please email us at support@rivette.in. Please mention the order number, the item that you would like to return, photos and any other details that could help us to process the return.
• Someone from our team will contact you to understand your issue.
• Once your request has been confirmed, please pack the garment in its original packaging and courier it to the store address.
  
  

Non-Exchangeable Items

We do not accept exchanges on:

• Issues with shrinkage or color bleed of raw denim
  
• Worn, washed, or altered denim
  
  

Return Address: 

1st Floor, Beside Goonj..., Plot #8, Radha Nagar Phase 2, Bundlaguda Jagir, RR Dist 500086 TG (Ph# 9849218271)

Contact Us

Have questions? We’re here to help.
📧 Email: support@rivette.in
📍 Hours: Monday to Saturday, 10 AM – 6 PM